Freedom2Host | Privacy Policy

PRIVACY POLICY
 

At Freedom2Host Ltd (“Freedom2Host”, “we”, “us”), we are committed to protecting and respecting your privacy. This policy explains how we collect, use, store and protect any personal data you provide when using our website and services.
 

Freedom2Host Ltd is a property management company specialising in Airbnb, short-stay and guaranteed rent services. Our registered address is Green Park Arlington, 5 Exeter Park Road, Bournemouth, BH2 5BD. You can contact us by email at enquiries@freedom2host.co.uk or by phone on 07476 686231. We act as a data controller under the UK General Data Protection Regulation (UK GDPR) and are registered with the Information Commissioner’s Office (ICO).
 

We collect information when you use our website, submit enquiry or valuation forms, contact us by phone or email, become a landlord client or stay as a guest, or sign up for marketing communications. We may also collect limited technical information such as your IP address, browser type and pages visited.
 

The personal information we collect may include your name, email address, phone number, property address, booking details, identification documents for guest verification and payment details. Payment information is never stored by Freedom2Host and is processed securely by authorised third-party providers.
 

We use your information to respond to enquiries, provide our Airbnb, short-stay and guaranteed rent services, manage bookings and property operations, send updates you have requested, and comply with legal or regulatory obligations.

We retain personal data only for as long as necessary to provide our services or meet legal requirements. Financial and contractual records may be kept for up to six years to comply with HMRC regulations.
 

We do not sell or rent your personal information. We may share limited data with trusted service providers such as payment processors, property management software and IT providers, but only where necessary to deliver our services. These providers are required to keep your data secure and confidential.
 

We use tools such as Google Analytics to understand how visitors use our website and improve performance. This data does not personally identify you.
 

You have the right to request a copy of your data, correct inaccurate information, request deletion, restrict processing or object to how your data is used. You can exercise these rights by contacting enquiries@freedom2host.co.uk. We will respond within 30 days.
 

We take reasonable technical and organisational measures to protect your information. Data is stored securely and only accessible to authorised personnel. Payment and identification data is encrypted during transmission.

Some of the systems we use may store data outside the UK or EU. Where this happens, we ensure appropriate safeguards are in place to protect your privacy.
 

We may update this policy from time to time. Any changes will be published on this page.

If you have any concerns about how your data is used, please contact enquiries@freedom2host.co.uk. You may also complain to the Information Commissioner’s Office at ico.org.uk.
 

COOKIE POLICY

Cookies are small text files placed on your device when you visit our website. We use cookies to improve performance, functionality and user experience.
 

We use strictly necessary cookies to enable core website features, performance cookies to understand how visitors use our site, functionality cookies to remember preferences, and targeting cookies to help measure marketing effectiveness.

You can control or disable cookies through your browser settings. To opt out of Google Analytics tracking, visit https://tools.google.com/dlpage/gaoptout.
 

By using this website, you consent to our use of cookies.